Get the complete range of authentic blu products, from devices to pods, online at Electric Tobacconist.
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Frequently Asked Questions
- View General Product Information
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Where can I purchase blu® products?
blu® products can be purchased through our e-commerce partner, electrictobacconist.com, or in select retail stores which can be found by using our interactive Store Locator
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How do I charge the blu® Device?
Our e-cigarette batteries are shipped with a partial charge; however, for best performance with first time use, it is recommended that you fully charge the batteries before using them.
Complete the following steps:
- Remove your device and pod from packaging.
- Unfold the attached USB cord from the pack and plug it into a USB-compatible charging port.
- Connect the rechargeable device to the USB cord with the charging contacts properly aligned.
- Once your device begins charging, the red light on the end will glow and remain illuminated.
- When the indicator light turns off, your blu® is fully charged.
If the red-light blinks rapidly, remove the device for 10 seconds then re-connect the device to the USB cord. If the red light continues to blink rapidly, then the device is defective or has been depleted of its charge.